Returns Policy

If your Fancy Panz arrives defective, you may return your item within 30 days of purchase. Proof of purchase is required. Please allow 5 business days to process your request. 
We do not refund damaged product resulting from improper use. We do not refund shipping and handling charges.
We recommend selecting a traceable shipping method. Refund requests on purchases made via 3rd party affiliates must be directed to appropriate retail store. 

Manufacturer Limited Warranty:
Fancy Panz comes with a 3-month (from the date of purchase) manufacturers limited warranty against manufacturer defects.
This warranty does not cover damage resulting from normal wear and tear, improper handling, or accidents. If you feel you have a defective product, please send an email to and include Manufacturer Warranty in the subject line.